AI Automation Services & Custom AI Business Solutions

We build, connect, test and maintain AI-assisted workflows that your team has already decided to automate: the integrations, rules, review steps, logging and monitoring around them. The agreed workflow, systems and responsibilities are written into a scope before work starts.

Typically websites and forms, CRMs, email tools, WhatsApp, ecommerce platforms and anything that exposes an API or webhook. What is possible depends on API availability, account access, data quality and the written project scope, which we confirm before building.

Yes, within limits. We build bounded assistants that answer from approved content or carry out a short list of permitted actions. They can misread a request or give an incomplete answer, so they hand over to a person when unsure and never take consequential actions on their own.

We map form and channel data to your CRM fields, add duplicate checks, source labels, assignment and reminders, and use AI only for assistance such as summaries. A person decides how leads are prioritised or rejected. If you need a new CRM rather than automation around an existing one, that is a separate custom CRM build.

Messaging flows are built around people who have contacted you or opted in, with an opt-out route and approved templates where the platform requires them. We do not build cold bulk messaging. Full WhatsApp funnel design and Business API work are covered by our WhatsApp funnel setup service.

Order status messages, low-stock alerts, product-data checks and returns triage, where your platform can send the needed events. Results depend on the quality of your stock data and the access your platform allows. Store builds and redesigns are separate work.

Supported text and structured documents such as typed forms, email bodies and spreadsheets: intake, extraction of agreed fields, classification, validation and routing, with uncertain items sent to a human review queue. We do not offer scanned-image or handwriting recognition as part of this service.

We run normal cases plus failure, duplicate and exception paths using test data, check retries and the pause control, and walk your team through the results. Nothing goes live until the agreed test cases pass and you approve the launch.

We collect only the data a workflow needs, use scoped least-privilege access, keep credentials out of the codebase and keep an audit log of what automation did. We do not claim a compliance certification. Models can hallucinate, misclassify, omit context or behave differently after a vendor update, which is why review gates and monitoring exist.

Yes, as agreed in scope. We watch logs and failures, fix issues, update rules when your process or tools change and propose scoped improvements. Optimization is ongoing work you approve, not an assumption of better results.

It depends on the number of workflows, the systems involved, access and approval time, and the amount of testing needed, so we do not quote a figure or timeline before understanding the work. The first implementation conversation ends with a next-step estimate in writing.

Use our AI automation consultancy when you are still deciding what to automate: workflow discovery, feasibility, use-case prioritisation, governance and a plan. Use this page when you know the workflow and need it built, connected, tested and maintained.