Need to contact us? Request a call, book a consultation, or contact sales for a quote. Based in Mumbai, we handle new projects, urgent support requests, CRM integrations, live chat and WhatsApp Business setups, and contact form fixes with fast response SLAs.
READY WHEN YOU ARE
Request a quote, schedule a demo, or book a consultation — we provide transparent proposals with timelines and SLAs. We handle urgent support requests and fix contact forms that cause missing customer inquiries.
You can reach our India office at +91 98212 12676 or email sales1@prateeksha.com, or message us on WhatsApp at +91 98212 12676.
Visit us at Andheri Industrial Estate, Near Janki Centre, Veera Desai Road, Andheri (West), Mumbai 400053, India
— serving clients across Mumbai, including Bandra, Andheri, Navi Mumbai, and Thane.
Our Approach
We deliver websites and integrations that help teams capture leads and respond faster. From UX and design to Next.js development, CRM integrations, and live chat — every solution is built to reduce missed customer inquiries and improve lead follow up.
Expect clear SLAs, measurable response times, and handovers that include support options like Zendesk, WhatsApp Business, and contact form plugins. Serving businesses across Mumbai, Navi Mumbai, Thane, Bandra, and Andheri.
We design for reliability: modular components, documented handovers, and support plans that keep your site converting and customers satisfied.
How We Deliver Reliable Projects & Support
Goals, audiences, channel mapping, and form workflows. We plan contact points — forms, chat, phone — so inquiries don’t slip through the cracks.
Conversion-first interfaces and accessible patterns that reduce friction for customers and support teams.
Next.js/React frontends, Laravel/Node backends, and CRM-friendly integrations. We implement contact form plugins and connectors for Zendesk, HubSpot, and other CRMs.
Fast-loading pages and semantic structure to improve visibility and reduce bounce — essential for eCommerce, healthcare, finance, hospitality, and real estate sites.
Clean content models, editor guides, and templates so your team can update pages, FAQs, and support resources without developer help.
Staging, QA, monitoring, and support SLAs. Choose from retainer-based customer support, urgent support request handling, or on-call coverage when you need it.
PLATFORM PARTNERS
Teams choose Prateeksha for responsive, support-ready websites and integrations that reduce missed leads and speed up response times.
Client testimonials, case studies, and industry certifications back our delivery. We offer clear documentation and support plans so teams can purchase service and start projects with confidence.
FAQs
Quick answers about contacting us, scheduling demos, and support SLAs.
Need industry-specific examples? Tell us your sector and we’ll share case studies, client testimonials, and templates.
You can contact us via the form on this page, email, or phone. Choose "request a call" or "book consultation" and our sales or support team will follow up. For urgent support requests, use the urgent support option in your account or send an email marked urgent.
Our core team operates Monday–Friday with on-call coverage for critical issues. We also offer support plans with defined SLAs for faster response times outside business hours.
Standard inquiries receive a response within 24 hours. Support retainers include faster SLAs: same-day or within a few hours depending on the plan. We prioritize urgent support requests and lead follow up help.
Click "Request a Website Quote" or use the contact form to request a quote. Provide basic scope and timeline and we’ll send a clear proposal—often within 24 hours for new projects.
Yes—on-site visits are available for Mumbai-area clients (Bandra, Andheri, Navi Mumbai, Thane) when required. Many engagements run fully remote for speed and cost-effectiveness.
Yes. We diagnose broken contact form plugins, notification rules, and CRM mappings to stop missed inquiries. We also set up monitoring to avoid future lapses.
Absolutely. We provide CRM integration, Zendesk support setup, live chat implementation, and WhatsApp Business configuration so messages reach the right teams quickly.
Yes—we build for eCommerce, healthcare, finance, hospitality, and real estate, tailoring contact flows, privacy, and compliance to each industry.
Start by contacting sales or requesting a quote. We’ll schedule a kickoff, share a proposal with milestones and SLAs, and set up onboarding to start the project once you sign.
We post careers and jobs on our site when hiring. We also offer free downloads like templates and checklists, plus case studies and a forum for clients and partners—contact us for access.
Locations
We proudly serve clients in major cities worldwide, delivering exceptional web design, development, and digital marketing services.