Here's a checklist of 100 test cases you can consider for an e-commerce website:
Logo visibility and redirection to homepage: Ensure the logo is clearly visible and, when clicked, redirects users to the homepage.
Main navigation bar functionality: Verify that all links in the navigation bar work correctly and lead to the intended pages.
Search bar functionality: Check that the search bar returns accurate and relevant results for various queries.
Footer links: Confirm that all links in the footer are operational and redirect to the appropriate sections or pages.
Language selection (if applicable): Test the functionality of changing the website's language and ensure the content is accurately translated.
Currency selection (if applicable): Verify the ability to switch between different currencies and check that product prices adjust accordingly.
Responsiveness on various devices and screen sizes: Assess the website's layout and functionality on multiple devices (e.g., mobile, tablet, desktop) and various screen resolutions.
Browser compatibility: Test the website on different web browsers (e.g., Chrome, Firefox, Safari, Edge) to ensure consistent appearance and functionality.
Registration with valid credentials: Ensure users can sign up using correct data without errors.
Registration with invalid data: Test user sign-up with incorrect data to ensure error messages and prompts.
Email verification after registration: Confirm the system sends an email link for account verification.
Password recovery functionality: Ensure users can reset their password through a reliable recovery process.
Login with valid and invalid credentials: Test login function using both correct and incorrect data to verify access and error handling.
Editing user profile details: Ensure users can update and save changes to their profile information.
View order history in profile: Check if users can view their past orders with accurate details.
Delete or deactivate account option: Ensure users have the option to remove or temporarily disable their account.
Product categorization: Ensure products are organized into relevant categories for easy navigation.
Product filtering options: Verify users can narrow down choices using specific attributes or criteria.
Product sorting options (price, popularity, etc.): Ensure users can rearrange product listings based on various parameters.
Product images' quality and zoom-in capability: Check for high-resolution images that offer a detailed view upon zooming.
Product description and details: Confirm comprehensive, accurate information accompanies each product.
Customer reviews and ratings: Ensure genuine user feedback is visible, moderated, and easy to navigate.
Product availability status: Verify real-time updates on whether a product is in stock, limited, or out of stock.
Related products or recommended products display: Ensure relevant product suggestions are shown to enhance cross-selling and user experience.
Add products to cart: Ensure seamless addition of chosen products to the shopping cart.
Remove products from cart: Verify that users can easily remove items from their cart.
Update product quantity in cart: Ensure users can modify the number of items in the cart effortlessly.
Price calculations (subtotal, tax, shipping): Confirm that the cart accurately computes prices with all additional charges.
Apply promo codes or discounts: Ensure promo codes or discounts apply correctly and adjust the total amount.
Gift wrap or special instructions: Verify users can opt for gift wrapping or add specific instructions for their order.
Save products for later or wishlist functionality: Check if users can move items to a saved list or wishlist for future reference.
Secure and multiple payment gateways: Confirm the availability and security of various payment options.
Address selection or addition: Ensure users can pick an existing address or add a new one with validation.
Order confirmation page: Confirm that a clear summary of the order is displayed upon successful purchase.
Email confirmation upon order placement: Ensure users receive an immediate email acknowledgment after order submission.
SSL certificate check: Ensure the website has a valid SSL certificate for encrypted and secure connections.
Payment gateway integration: Confirm seamless integration of payment systems for smooth transactions.
Credit/Debit card payments: Ensure users can make payments using both credit and debit cards without issues.
Digital wallets or alternative payment methods: Verify the site supports popular e-wallets or alternative payment options.
Invoice generation: Confirm users receive a detailed and accurate invoice upon completing their purchase.
Payment failures or timeouts: Check how the site handles interrupted payments or connectivity issues during the transaction.
Security of saved cards or payment methods: Ensure users' payment information is stored securely with necessary encryption.
Search using keywords: Ensure users can search for products using specific terms.
Search results relevance: Confirm that the search results match the user's query.
Search with filters: Verify users can refine search results using specific criteria.
Auto-suggestion or auto-complete in search: Ensure search bar suggests terms or products as users type.
Page load times: Confirm each page loads within an acceptable timeframe.
Website performance during high traffic: Ensure the site remains responsive during peak user activity.
Stress testing: Check the site's ability to operate under intense loads or conditions.
Database performance testing: Ensure the backend database supports and responds efficiently to queries.
Site navigation intuitiveness: Confirm users find the site's layout logical and easy to navigate.
Mobile responsiveness: Ensure the site scales and functions correctly on mobile devices.
Tablet responsiveness: Verify the website displays and works seamlessly on tablets.
Call-to-action visibility and placement: Check the prominence and clarity of action prompts.
Different shipping options: Confirm users have choices for delivery methods.
Delivery date estimations: Ensure users are given accurate delivery timelines.
Tracking order functionality: Verify users can track their orders in real-time.
Return or exchange options and process: Confirm a clear and easy process for product returns or exchanges.
Shipping cost calculations: Ensure accurate computation of delivery charges based on location and method.
Submitting product reviews: Ensure customers can post feedback for purchased items.
Rating products: Verify users can rate products on a scale (e.g., 1-5 stars).
Review moderation or approval process: Check if new reviews undergo a moderation process before publishing.
Contact us form functionality: Confirm users can submit queries or concerns via the contact form.
Live chat option: Verify real-time chat support availability and responsiveness.
FAQ page: Ensure a page with commonly asked questions and answers exists.
Return policy page: Confirm the presence of a clear policy on product returns.
Display of ongoing offers: Ensure current deals or discounts are prominently showcased.
Usage of promotional codes: Verify users can apply promo codes for discounts.
Offer terms and conditions clarity: Ensure any offer's stipulations are transparent.
Adding products to the wishlist: Confirm users can save desired items to a wishlist. Removing products from the wishlist:** Ensure items can be effortlessly removed from the wishlist.
Wishlist product availability notifications: Check if users are alerted when wishlist items come back in stock.
Recommended products based on browsing: Ensure relevant product suggestions appear based on user behavior.
Recommended products based on past purchases: Verify that users see product suggestions aligned with their buying history.
Upsell and cross-sell recommendations: Check for effective product upselling and cross-selling strategies.
Social media integration: Confirm seamless linking between the website and social platforms.
Share product on social media options: Ensure users can share product details on their social profiles.
Social login capabilities: Verify users can log in using social media accounts.
Newsletter subscription: Ensure a simple process for users to subscribe to newsletters.
Unsubscribe option: Verify users can easily opt out of newsletter subscriptions.
Frequency and relevance of newsletters: Check the regularity and pertinence of sent newsletters.
Database backup procedures: Confirm regular and secure data backup practices.
Order management in the backend: Ensure efficient order processing and management systems.
User management in the backend: Check tools and systems for managing user data.
Product management in the backend: Verify efficient backend product listing and updating procedures.
SEO friendly URLs: Ensure web addresses are optimized for search engines.
Meta tags and descriptions: Confirm the use of effective meta information for web pages.
Site analytics integration: Verify tools like Google Analytics are properly integrated.
Site map availability: Check for the existence of a sitemap aiding search engines.
Cookie usage notifications: Ensure users are informed about cookies being used.
Session management: Confirm efficient user session handling for a good UX.
Logout functionality and session termination: Ensure sessions end securely upon user logout.
Gift card purchase and usage: Confirm users can buy and redeem gift cards.
Affiliate marketing links: Check the integration of affiliate tracking links.
Loyalty or reward points system: Verify the functionality of a rewards program.
Referral programs: Ensure users can refer others and earn benefits.
Digital product downloads or access: Confirm seamless access or download of digital goods.
Blog or content section: Ensure a space for regular content updates or articles.
User-generated content areas, e.g., forums: Confirm areas where users can contribute content or discussions.
Accessibility features for differently-abled individuals: Ensure the site is navigable and usable for all, including those with disabilities.
- Voice search functionality.
- Image search or reverse image search capability.
- AI-powered product recommendations.
- Chatbots for customer support.
- AR-based product try-ons (e.g., for eyewear or makeup).
- VR-enabled store experiences.
- Product 360-degree view.
- Multiple language support.
- Localized content and products.
- Region-specific payment gateways.
- Earning and redeeming loyalty points.
- Exclusive member-only discounts or early access.
- Membership renewal and benefits.
- User forums or community discussions.
- Social shopping features (e.g., see what friends are buying).
- Collaborative wishlists or shopping carts.
- Third-party integrations (e.g., CRMs, ERPs).
- APIs for mobile apps or other platforms.
- Integration with physical store systems (if applicable).
- GDPR compliance (for European users).
- Data protection measures.
- User consent for data collection.
- Display of targeted advertisements.
- Retargeting users on other platforms.
- Integration with ad platforms for tracking.
- App's user interface and experience.
- Mobile app's performance and load times.
- Mobile app's payment gateways.
- App updates and compatibility with different OS versions.
- Push notifications and alerts.
- Subscription sign-up and renewals.
- Pause, upgrade, or downgrade subscriptions.
- Billing and payment for subscription services.
- Access control for subscription content/products.
- B2B features (if it's a B2B platform).
- Bulk order or inquiry functionality.
- Customizable products (e.g., design your t-shirt).
- Integration with other platforms for reviews (e.g., Trustpilot).
- Gamification features to engage users.
- Environmental or sustainability features (e.g., carbon footprint
- User behavior-based product recommendations.
- Dynamic content changes based on user demographics.
- History-based personalized greetings or offers.
- Personalized content based on device type.
- Seller account creation and verification.
- Product listing by sellers.
- Seller ratings and reviews.
- Commission or fee calculations for each sale.
- Dispute resolution between buyers and sellers.
- Affiliate link generation.
- Tracking of sales via affiliate links.
- Calculation of affiliate commissions.
- Partner portal or dashboard.
- Carbon offset purchase option at checkout.
- Information on product sustainability.
- Eco-friendly packaging options.
- Collection of used items for recycling or repurposing.
- Downloadable product access post-purchase.
- License key generation for software.
- Streaming or online viewing options.
- Subscription access verification for digital services.
- Date and time slot selection for events or services.
- Capacity or seat limitation checks.
- Reminder emails or notifications for upcoming events.
- Cancellation and refund options for bookings.
- Gift card purchase and electronic delivery.
- Redeeming gift card at checkout.
- Checking gift card balance.
- Gifting options with personalized messages.
- Quizzes to suggest products.
- Interactive videos for product demonstrations.
- User polls or surveys.
- Gamified elements like spin-to-win discounts.
- Customizing subscription box contents.
- Scheduling recurring deliveries.
- Pausing or rescheduling deliveries.
- Address change for future subscription boxes.
- Integration with dropshippers' inventory.
- Tracking and updating third-party inventory.
- Notifications for out-of-stock items from third parties.
- Handling returns and refunds with third-party sellers.
- Integration with financing options (e.g., "Buy Now, Pay Later").
- Credit checks for finance options.
- Setting up installment payments.
- Early repayment options.
- Blockchain-based transaction records.
- Cryptocurrency payment options.
- Internet of Things (IoT) integrations (e.g., auto-reordering when smart fridge detects low milk).
- Integration with virtual assistants like Alexa or Google Assistant.
- 3D product visualization.
- Access to online courses post-purchase.
- Interactive learning modules.
- Tracking user progress in courses.
- Certifications or badges upon course completion.
- Website accessibility for visually impaired users.
- Alt text for images.
- Easy font readability and size adjustment.
- Keyboard navigation support.
- Multi-language support for diverse users.
- Culturally inclusive content and imagery.
- Live chat responsiveness and accuracy.
- Chatbot efficiency and handover to human agents.
- Integration of customer support with order history.
- Video chat support options.
- Review submission with photo/video attachments.
- Star ratings and comment sections.
- Flagging or reporting inappropriate reviews.
- Incentivization for review submissions (e.g., discounts).
- Customer photo or video gallery sections.
- UGC contests and campaigns.
- Privacy and consent for using UGC in promotions.
- Social media login or signup options.
- Sharing products on social platforms.
- Embedding and updating social feeds on the site.
- Checking out directly from social media posts.
- Generation of referral links or codes.
- Tracking referral sign-ups or purchases.
- Distributing rewards for successful referrals.
- Bulk order discounts.
- Dedicated portals for wholesalers or resellers.
- Minimum order quantity checks.
- Initiation of return or exchange process.
- Tracking return shipments.
- Warranty claim submissions and validations.
- Integration with third-party warranty providers.
- Creation of product bundles.
- Dynamic upselling or cross-selling suggestions at checkout.
- Bundle discounts and promotions.
- Countdown timers for flash sales.
- Real-time bidding functionality for auctions.
- Notifications for ending sales or outbids.
- Real-time inventory updates.
- Low stock notifications.
- Integration with warehouse management systems.
- Geo-locational warehouse routing for faster deliveries.
- Detailed breakdown of product sourcing.
- Certification and verification badges (e.g., Fair Trade, Organic).
- Information about the company's sustainability initiatives.
- Two-factor authentication for user accounts.
- Secure sockets layer (SSL) certificate checks.
- Periodic vulnerability assessments and penetration testing.
- Custom themes or skins for the website.
- Brand storytelling sections.
- Customer testimonials and case studies.
- Limited edition co-branded products.
- Collaborative campaign landing pages.
- Special promotions with brand partners.
- Pop-ups for newsletter signups.
- Exit-intent offers or surveys.
- Seasonal or event-based promotional pop-ups.
- Integration of CMS with the e-commerce platform.
- SEO optimization of blog posts and articles.
- Comment moderation and spam filters for blogs.
- Social sharing options for articles.
- Signup functionality for newsletters.
- Personalized content in emails based on user behavior.
- A/B testing for email campaigns.
- Unsubscribe functionality in emails.
- Site usability on various mobile screen sizes.
- Performance of Progressive Web Apps (PWA).
- Offline browsing capabilities of the PWA.
- Push notifications for mobile browsers and PWA.
- In-store pickup options.
- Synchronization of inventory with offline stores.
- Return and exchange in physical stores for online purchases.
- Scanning online QR codes or barcodes in stores for offers.
- Integration with analytics tools (e.g., Google Analytics).
- Real-time sales and traffic dashboards.
- Advanced user behavior tracking.
- Abandoned cart analytics.
- Dynamic pricing based on demand and supply.
- Geo-specific pricing.
- Time-bound offers.
- Exclusive member pricing.
- Tracking pixel integration for ads.
- Performance reports for affiliate partners.
- Management of on-site ads.
- ROI calculations for various ad campaigns.
- Integration with tools like Hotjar or Crazy Egg.
- Analysis of click patterns.
- User session replays.
- Funnel drop-off analysis.
- Integration with external APIs.
- Performance of decentralized services.
- Error handling for third-party service failures.
- Backup services in case of primary service downtime.
- GDPR, CCPA, or other relevant data protection compliances.
- Cookie consent pop-ups and management.
- Compliance with local e-commerce laws and regulations.
- Personalization of user dashboards.
- Order history and tracking.
- User preferences and saved settings.
- Account deactivation and deletion.
- Optimization of meta tags and descriptions.
- URL structure and clean URLs.
- Mobile SEO checks.
- Image alt texts and speed optimizations.
- Load time optimizations.
- Checks for uncompressed images or scripts.
- CDN (Content Delivery Network) performance.
- Browser caching settings.
- Integration with smart home devices.
- Voice commerce functionalities.
- Real-time updates for IoT-based inventory or shopping.
- Predictive shopping based on IoT data.
- Quote requests and management.
- Custom catalogs for different business clients.
- Purchase orders and invoicing.
- Contract and bulk pricing.
- Testing AR-enabled product views.
- VR-based virtual store walkthroughs.
- Performance of AR/VR on different devices.
- Integration of AR/VR with product databases.
- Sign-up process for subscriptions.
- Recurring billing and payment checks.
- Management and cancellation of active subscriptions.
- Offering trial periods and their transitions.
- Testing download links for products (e.g., e-books, software).
- Streaming quality and buffering tests.
- Rights and license management for digital products.
- Integration with cloud storage for user-purchased content.
- Purchase and redemption process of gift cards.
- Expiry and balance management for gift cards.
- Point accrual and redemption in loyalty programs.
- ustom deals and offers for loyalty members.
- Currency conversion rates and their updates.
- Display of pricing in user's local currency.
- Tax calculations based on geography.
- Proper invoicing with tax details.
- Creation and moderation of community posts.
- User ranking and badges in forums.
- Reporting system for inappropriate content.
- Integrating community feedback into the main store.
- Testing for website accessibility standards (WCAG).
- Screen reader compatibility.
- Alternate text for images and media.
- Keyboard navigation throughout the site.
- Translation accuracy for different languages.
- Localization of content and offers.
- Right-to-left language display support.
- Feedback collection for translation inaccuracies.
- Integrating multiple payment gateways.
- Testing cryptocurrency transactions.
- Updating and securing digital wallets.
- Refunds and chargeback processes for diverse payment methods.
- Testing on different browsers (Chrome, Firefox, Safari, etc.).
- Checks for older browser versions.
- Testing on different operating systems.
- Validations on desktop vs. tablet vs. mobile.
- User onboarding sequences.
- Abandoned cart reminder journeys.
- Post-purchase review and feedback requests.
- Loyalty member specific content journeys.
- Onboarding process for third-party sellers.
- Product listing and approval processes.
- Payment and commission handling for sellers.
- Rating and review system for sellers.
- Display of carbon footprint or eco-friendliness.
- Integration with charities or social causes.
- Ethical sourcing and supply chain transparency.
- Features promoting sustainable consumption.
- Loyalty points for various activities.
- Badges and rewards for user engagement.
- Daily deals or spin-the-wheel features.
- Interactive quizzes or product recommenders.
- Regular backup of website data.
- Recovery tests from backups.
- Redundancy solutions for critical data.
- Notifications and reporting of any data losses.
- Machine learning-based product recommendations.
- Personalized homepage based on user behavior.
- Chatbots using AI for query resolution.
- Predictive search functionalities.
- Integrations with blockchain for transparent transactions.
- Smart contracts for certain purchases.
- Testing token-based reward systems.
- Integrations with IoT for smarter product usage.
- Timeliness of push notifications.
- Personalization and relevance of alerts.
- Opt-in and opt-out processes.
- Testing notifications on various devices.
- 3D product model loading times.
- Interactive features within 3D models.
- Compatibility on various devices.
- Integration with product customization options.
- Testing all external API integrations.
- Response time for API calls.
- Error handling for failed integrations.
- Regular updating and patching of integrated services.
- Integration with dropshipping providers.
- Real-time stock updates from third parties.
- Communication of shipping times to users.
- Handling returns and refunds in dropshipping.
- One-click buying options.
- Guest checkout vs. member checkout.
- Save for later and wishlist functionalities.
- Progress indicators during multi-step checkouts.
- Pixel placements for retargeting ads.
- Attribution tracking for sale sources.
- Frequency capping for retargeted ads.
- Creating segmented audience lists for targeted ads.
- Setting up subscriptions for products.
- Discounts for bulk purchases.
- Reminders for subscription renewals.
- User ability to pause and resume subscriptions.
- Integrating with voice assistants like Alexa or Google Assistant.
- Use of chatbots for 24/7 customer service.
- Virtual dressing rooms for fashion e-commerce.
- Use of NFC or RFID for product information in physical stores.