Shopify Maintenance & Support
Keep Your Store Running

Reliable Shopify store maintenance and site support from Mumbai. Monthly maintenance plans, emergency fixes, uptime monitoring, backups and Liquid development—so your store stays fast, secure, and converting.

Shopify Support24/7 EmergencyUptime Monitoring

Partner with Prateeksha—Shopify maintenance & support experts in Mumbai, Navi Mumbai, Thane, Bandra and Lower Parel.

Our Approach

Mumbai’s Go-To Team for Shopify Maintenance & Store Support

We keep Shopify stores healthy: regular audits, security patches, backups, and performance work so your storefront stays available and revenue-ready.

From theme fixes and Liquid development to Shopify APIs and headless integrations, we provide predictable monthly maintenance plans and on-demand emergency support across Mumbai and suburbs.

Plans include backups, uptime monitoring, regular audits and clear performance reports—so your team can focus on growth, not firefighting.

How We Deliver Reliable Shopify Support

Discovery & Runbook

We start with store intake: access, critical flows, and priority checklists. That runbook guides incident response, deployments, and ongoing care.

Theme & Liquid Development

Theme customization, fixes for broken templates, and robust Liquid code so your storefront renders correctly and converts across devices.

Monitoring & Incident Response

Uptime checks, error alerts, and fast triage for checkout failures, API errors, or hacked stores—escalation paths and emergency Shopify support available.

Performance & Security

Fix slow Shopify pages, optimize assets, apply security patches, and implement caching strategies to reduce load times and cart abandonment.

Backups & Restore

Regular backups and tested restore procedures to recover from accidental deletions or breaches with minimal downtime.

Support Plans & Reporting

Monthly maintenance plans, SLA options, regular audits, and performance reports to track uptime, errors, and improvements.

Services

Shopify Maintenance & Support Services

We offer specialized Shopify maintenance services and support packages: monthly maintenance plans, emergency Shopify support, backups & restore, Liquid development, theme fixes, API integrations, and Shopify Plus support.

Predictable monthly maintenance plans covering theme updates, app checks, security patches, uptime monitoring, and regular performance reports.

See plans

Support Packages & Solutions

Start with a maintenance tier that fits your store size and risk profile. Every plan includes basic monitoring, backups, and a ticketing SLA option.

Add-ons: emergency response, Shopify Plus coverage, Liquid development, performance reports, and headless/API work.

Starter Maintenance

Weekly backups, monthly updates, uptime checks, and small theme tweaks.Great for new shops and small boutiques.

Get started

Pro Care (Monthly)

Daily monitoring, priority bug fixes, performance tuning, and monthly performance reports.Recommended for growing stores in fashion, health & beauty, and electronics.

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Emergency Response

Fast triage for hacked stores, checkout failures, and critical outages.On-call support to restore sales quickly.

Request emergency support

Shopify Plus & Enterprise

SLA options, API integrations, support for scripts and high-traffic events.Ideal for large merchants and enterprise rollouts.

Talk enterprise

Speed & Recovery

Fix slow Shopify pages, reduce cart abandonment, and recover hacked stores with secure restores.Fast wins that protect revenue.

Boost performance

Headless & Integrations

Headless Shopify, Storefront API, and custom integrations for search, fulfillment, and POS.Built for complex setups and advanced workflows.

Build integrations

What We’ll Ship with Your Maintenance Plan

Theme bug fixes, template updates, and safe customizations. We document changes so future edits remain predictable and maintainable.

See our systems

READY WHEN YOU ARE

Shopify Support — Fast, Clear & Reliable in Mumbai

Transparent pricing, clear SLAs, and quick turnaround on urgent issues. We handle everything from theme bugs to hacked store recovery across Mumbai, Navi Mumbai, Thane, Bandra and Lower Parel.

Expect timely responses, weekly status updates for active retainers, and a dedicated runbook for your store so fixes are faster and safer.

Request a Support Quote

Shopify Support Checklist

Shopify experts in Mumbai.

Kick Off Now

PLATFORM PARTNERS

Trusted by Growing Companies and Leading Brands

Merchants choose Prateeksha for dependable Shopify maintenance, fast fixes, and clear handovers that keep stores converting under load.

Our maintenance plans and support packages include documentation, runbooks, and regular reporting so stakeholders see measurable uptime and performance improvements.

FAQs

Shopify Maintenance — Frequently Asked Questions

Clear answers so you can choose the right maintenance plan.

Tell us about your store and we’ll recommend packages, SLAs, and estimated costs based on your needs.

Maintenance typically covers backups, uptime monitoring, security patches, theme and Liquid fixes, app checks, small enhancements, and monthly performance reports.

Costs vary by store complexity and SLA. We offer affordable monthly maintenance plans and bespoke enterprise packages. Share your store details for a tailored quote within 24 hours.

Yes—SLA options are available for faster response windows and priority triage. Enterprise and Shopify Plus merchants can choose higher-tier SLAs.

Response times depend on your plan. Emergency Shopify support aims to triage critical issues within hours for SLA customers; typical fixes on monthly plans are completed within 24–72 hours based on priority.

Yes. We support Shopify Plus features, APIs, scripts, and high-traffic event planning with dedicated Plus expertise.

We provide hacked store recovery: quarantine, remove malware, restore from backups, rotate credentials, and patch vulnerabilities to prevent repeat incidents.

Absolutely. We diagnose performance bottlenecks, optimize assets, audit apps, and improve checkout flows to reduce friction and lower cart abandonment.

Yes—scheduled backups and tested restore procedures are part of our maintenance plans, with options for daily snapshots on higher tiers.

We provide a free initial store health check, and a range of plans from cost-conscious monthly retainers to enterprise SLAs. We avoid one-size-fits-all cheap fixes that risk store stability.

Shopify Maintenance & Support
Keep Your Store Running