The process of launching a professional services brand from scratch is known as brand launch. Given that you are starting from the ground up, you have a unique opportunity to determine how you want to position your firm in the market, which clients you want to serve, and which services you will supply to themIt's the ideal opportunity to craft a strong value offer.
The process of launching a brand is difficult but rewarding. Early in the rebranding process, it's vital to start planning and pay special attention to elements like key audiences, communication, timeliness, and follow through. With any brand launch, there are obstacles and hazards to consider. The higher the danger, the larger and more apparent the brand is. There's considerably more at stake when a brand name change is involved.
A brand launch is a once-in-a-lifetime chance to make a lasting impact. Many businesses, though, get it wrong right from the start, starting with their name. Many professional services adopt the time-honored practise of naming their businesses after their founders. They could also use a broad service-related phrase in their name (for example, "professional," "systems," "technology," "services," or "associates"). The resulting name is typically long and awkward, and it is quickly shortened into a meaningless string of characters. On the web, a long name is sometimes a liability because it results in a difficult-to-type-and-remember domain.
A fresh brand might not appear to have a lot of advantages. What's there to envy when you don't have any clients, a track record, or money? However, there are three compelling benefits to a new professional services brand: Newness excites me. People are attracted to new things in various countries, especially in the United States."New" is right up there with the term "free" when it comes to being one of the most effective marketing words. It's no coincidence. The platform that has the finest geographical positioning. It is considerably easier to adopt an entirely new positioning strategy when you have a new brand.Because you don't have to worry about how existing customers will respond to the change, you can design your market positioning as you like.
Professional services have a distinct launch strategy from other types of companies. In most circumstances, you'll only have to deal with a small number of issues. Service businesses, for example, rarely need product packaging or need to persuade shops to stock their goods. There will be no storefronts or endcap displays to worry about. Therefore, much of the information regarding starting a new brand will be irrelevant to you as a result of this circumstance. Unfortunately, just because you have fewer obstacles to overcome doesn't mean your launch will be any less difficult.The nature of professional services accounts for the majority of these distinctions.
Why should people pick your company above the numerous others? Is it solely a matter of cost? Unless you have a long-term cost advantage, this is always a risk. The answer for the majority of new professional services launches is to provide greater knowledge.
Visibility is crucial when competing on knowledge. If you're competing on price, you should at least position your skill as comparable to that of your competitors: "We do the same task at the same quality level only if it costs less." There are many methods for increasing visibility. You can employ an instructional strategy to spread the word and illustrate your firm's expertise, from books and webinars to videos and networking. Check out the Visible Expert course in Hinge University, our online training resource, to understand exactly what approaches perform best and how to implement them.
Is your rollout going to be incremental or all at once? The market and the resources you can afford to devote to it should guide your decision. Because competitors can simply copy some services, some have short time frames.Others have a limited shelf life because they deal with issues that must be addressed immediately (Consider the Y2K consulting services that were available at the end of the twentieth century.).In both of these cases, a big bang start is recommended. A progressive build, on the other hand, makes sense in most other cases. Gradual builds remove the requirement for a substantial upfront investment of labour and money before generating revenue. On the other hand, big-bang introductions are frequently accompanied by significant upfront costs.
A brand launch follows the same three-step procedure as rebranding. During a launch, however, those stages usually take place in a shorter amount of time. As you construct the essential aspects of your plan, think in terms of days and weeks, not weeks and months.
This phase is about ensuring that you've effectively positioned your company and that your value proposition is appealing and easy to understand. It begins with research, like with any branding endeavour. Weaving your way through interviews with prospects and influencers is your only option because you don't have any existing clientele. The reputations and experience of the founders will often be the foundation of your early positioning. You can use customer data from previous engagements to find critical positioning factors in this situation. The next stage is to establish a brand document base. Among these are your positioning statement and messaging architecture, which describe your primary audiences, key messages for each, hurdles to overcome, and proof points that allow you to defend each message. These documents complement one another to build the strategic foundation for your new brand.
During this period, you'll be creating your company's name, slogan, logo, website, marketing materials, and other tools that will help you establish your brand identity.Starting with the most crucial aspects and working your way down is OK. This allows you to save money while also allowing you to modify your messaging as you get more expertise (because you aren't trapped into a costly set of business collateral). Your website, a pitch deck, and a one-sheet summary of your organisation and its storey will be the most useful resources in most circumstances. Because you are unlikely to have a lot of case studies, talk about why you started your company and what compelling benefits you provide to your clients. It might not be enough to reach critical mass, but it should be enough to persuade a few early clients.
The next step is to put the plan into action and launch your brand into the world. The initial response to a new brand, in our experience, excites the majority of people. If well-positioned, your new brand will appear fresh and unusual in the marketplace, and it will offer a benefit that is both unique and intriguing to potential clients. People are usually enthralled by this.
It's true that success has two sides. In the event that you have discovered a solid market and are offering a compelling set of fresh benefits, you will observe a growth in the demand for your services.At this stage, keeping your brand promise gets more difficult. A number of businesses have faltered at this juncture. Another major issue is the inability to maintain concentration.As you assist clients with their most pressing challenges, they may ask you to aid them with situations that fall outside of your primary competencies.